Privacy

What am I consenting to?

By using our website and providing the information requested, you agree that we may collect and use this information. If we change our privacy policy, we will post the changes on this page so you are informed about what information we collect, how we use it, and under what circumstances we disclose it.

What happens to the information you collect?

Any information you give us stays strictly in-house and we don’t share the information with outside sources. We maintain strict security over the information you give us, and use this information only for the purposes listed below:

  1. To send you information you have requested and to update you on the status of your information request.
  2. Occasionally, we may send you free promotional materials.
  3. We may use the information to monitor guest traffic patterns and site usage to help us develop and design the layout of our websites.

What Information do you collect?

If you are interested in joining the CLUB WYNDHAM ASIA family, you could complete a request form to receive our invitation-only offer. The form contains contact information such as name, contact number and email address. We use this information to send you the offer.

Is your site secure?

Any page at www.wyndhamasiaescape.com that asks you for personal information is highly secure. Most browsers will show a lock icon in the bottom status bar on secure pages. Look for this icon on any web page that asks for your personal information. To further ensure your security, we use state-of-the-art SSL (Secure Sockets Layer) encryption to protect your personal information from unauthorised use.

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Privacy Policy

The Customer consents and allows Wyndham Vacation Resorts Asia Pacific (HK) Limited (the “Developer”) to collect from the Customer personal data and any information in respect of the Customer (“Information”), including the personal data as specified in this Booking Form, for the purpose of providing services to the Customer or otherwise for other valid business or legal purposes. The Information shall not be sold or transferred to any third party.

The Developer may provide the Information to other companies or people when:

* it has the Customer’s express consent to share the Information;

* it is necessary to share the Customer’s Information to provide the product or service requested by the Customer; or

* it is legally and reasonably obliged to assist or co-operate with agencies performing law enforcement functions.

Notwithstanding the foregoing and without prejudice to any rights that the Developer may have under any applicable law, the Developer may at any time collect, use and/or disclose any Information to any affiliates and successors and their agents and partner entities, for the purpose of providing services to the Customer or otherwise for other valid business or legal purposes. You acknowledge and agree that the foregoing activities may involve the Developer sending your Information to other countries, including but not limited to Australia and the United States of America, and you hereby consent to the same.

The Customer consents and allows the Developer to enter and maintain the Information in a separate proprietary computer system controlled by the Developer and/or any service providers engaged by the Developer, its affiliated entities or any successors. Such system shall be password protected, and only staff who are required to provide the services to the Customer will have access to and use of the Information.

Should you have any query, request (including access to your Information), complaint or feedback relating to your Information, you may  write to:

The Privacy Officer, c/ Wyndham Corporate Centre, Level 7, 1 Corporate Court, Bundall, Q’ld, Australia, 4217.

Terms

  1. Qualifying Criteria

 

  1. The Presentation

 

  1. General Rate Conditions

 

  1. Package Rate Conditions

 

  1. Full Package Price Details

（仅包含住宿）的全价套餐定价

 

  1. Consent

All guests confirm that they consent and authorise Wyndham Vacation Resorts Asia Pacific (HK) Limited to collect, use and disclose their contact details (including residential and email addresses, and work, mobile and/or home/private telephone number(s)) provided in this form for sales and marketing purposes, in particular, for the purpose of offering guests the opportunity to attend a timeshare sales presentation on the CLUB WYNDHAM ASIA Membership program, or otherwise for other valid business or legal purposes as described in our privacy policy (available at our website at https://wyndhamasiaescape.com/privacy/), such consent being valid for an indefinite period until  retracted. You acknowledge and agree that the foregoing purposes may involve the Wyndham Vacation Resorts Asia Pacific (HK) Limited sending your personal information to other countries, including but not limited to Australia and the United States of America, and you hereby consent to the same.

To retract your express consent, contact Wyndham Vacation Resorts Asia Pacific (HK) Limited by using the following email address – asia.unsubscribe@wyn.com, or verbally request your retraction when speaking with a company representative at time of call. Please visit our website at for further details on our privacy policy.

 

  1. Cancellation Policy

If staying in a Wyndham property:  Changes or cancellations of reservations can be made, subjective to availability, upon giving at least 14 days’ notice before the reservation date.   No change or cancellation will be permitted for any reason within this period.  No refund will be given if the Package is forfeited.

If staying in a non-Wyndham property:  No changes or cancellations of reservations will be permitted for any reason once a booking is confirmed.  No refunds will be given if the Package is forfeited.  You can make bookings for a new date on  payment of an additional full Package price which can be automatically charged to your credit card.

 

  1. Health and Immigration

You should familiarise yourself with any health or visa requirements that may be applicable in the areas you intend visiting. You are responsible for all exit, entry, health and other documents required by laws, regulations, orders, demands or requirements of the countries visited or transited. Each person shall carry a valid passport at all times. Kindly note that passport and visa requirements are not our responsibility or that of your travel consultant and Travel by Wyndham or Wyndham Vacation Resorts Asia Pacific (HK) Limited are not liable for any loss or expense due to a passenger’s failure to comply with the above. Travel insurance is highly recommended.

 

  1. No liability

Wyndham does not accept any liability of whatever nature for the acts, omissions or default (whether negligent or otherwise) of third parties that it has no control over.  Wyndham recommends that all travellers obtain travel insurance against cancellation and medical cover.  Any warranties and other terms which are not expressly included in these terms are excluded to the maximum extent permitted by law.  Where our liability cannot be excluded, our liability will be limited to the resupply of the Package or cost of the Package.

Guests use of the Package is at their own risk and Wyndham is not liable for any damage, loss, cost , injury or death caused by or as a result of the guest’s use of the Package or stay in any resort except and only to the extent that Wyndham has wilfully or negligently caused the act or omission.

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